It’s no secret that 2020 caused chaos for retailers globally. The pandemic has exacerbated the financial challenges that retailers were already facing, forcing many sellers to close their doors for good. C-suite leaders in the retail sector have been tasked with their biggest challenge to date: simultaneously altering business models and creating new revenue streams whilst investing in digital transformation and online capabilities.

Across three half-day agendas, the FT Future of Retail Series will explore some of the most pressing issues in the sector such as……

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Managing a hybrid workforce: Why retailers need agile employees

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The role of the CFO in providing leadership in challenging times

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Responsible retail: How can businesses redefine their ESG goals?

The age of activism: How can retailers be more socially responsible?

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Reviving the in-store experience in 2021

Photo by Shopify Partners from Burst

Photo by Shopify Partners from Burst

Social commerce and the rise of app-based shopping

FT Live Attendee 2020
“It takes the global reputation of the FT to be able to attract the high calibre of speakers/superstars to a conference.”